LoreMancer Support
LoreMancer is a solo tabletop role-playing game: you make a character, choose a world, and a Game Master writes each scene while dice rolled on your device decide what happens.
Contact us
Email support@marketgence.com. Tell us your iPhone or iPad model, its iOS version and what happened; a screenshot helps. Please don’t send passwords or payment details.
Questions and answers
What can I do with LoreMancer?
- Solo story campaigns with ready-made worlds and characters.
- Dice and rules resolved on your device.
- Scenes written by the Cloud GM (AI) or by the offline Local GM.
- Character sheets, world, NPC, faction and quest tracking.
- Recaps of the story so far and a campaign chronicle.
- Speak your action instead of typing, and have scenes read aloud.
- Export a saga as text.
- Subscriptions, Ink top-ups, story packs and dice sets.
How do I play without sending anything to the cloud?
Open Settings ▸ Game Master and choose “On device”. Scenes are then written on your phone by the Local GM, cost no Ink and need no network.
What is Ink?
Ink pays for scenes written by the Cloud GM: one Ink per scene, and three to open a new saga. Subscriptions include a monthly allowance that doesn't roll over; Ink bought in an Inkwell never expires. Scenes written on the device are free.
Can I speak my actions instead of typing?
Yes. While playing, tap the microphone button, say what your character does, and tap it again to stop. The first time, iOS asks for microphone and speech recognition access.
How do I keep a copy of my story?
Open Settings ▸ Your saga ▸ Export this saga as text, then share or save the text.
Do I need an account?
No. LoreMancer works without signing in.
Where is my data kept?
On your device. We don’t have a copy, so we can’t recover it if you delete the app; keep your device backed up.
How do I restore my purchases?
Settings ▸ Your plan ▸ Restore purchases, and on the Scriptorium, Inkwells and Library screens. Use the same Apple Account you bought with. If your purchase still doesn’t appear, email us.
How do I cancel my subscription?
Open Settings ▸ your name ▸ Subscriptions ▸ LoreMancer, then Cancel Subscription. You keep access until the end of the period you’ve paid for.
How do I get a refund?
Refunds for App Store purchases are handled by Apple: request one at reportaproblem.apple.com.
How do I delete my data?
In the app: Settings ▸ Your data ▸ Delete all my data (purchases stay with your Apple Account and can be restored). Deleting LoreMancer from your device removes what it keeps in its own storage. If you've bought something, a random purchase identifier and your remaining credit balance that the app keeps in the iOS Keychain can stay on the device after the app is deleted, so your purchases can be matched again; it doesn't identify you.
Privacy and terms
Read the Privacy Policy and the Terms of Use.